Do you smell gas in your property? Gas leaks can cause serious health and safety risks, so it is important that you deal with it straight away. Here are the top things that you should — and shouldn’t — do if you suspect that there might be a gas leak.

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Stay Calm

First and foremost, it is important that you stay calm when you smell gas. I know, that’s easier said than done, but studies have shown that we make bad decisions when we’re stressed. That is why it is essential that you try your best to keep a level head so you can think as clearly as possible.


As well as yourself, you should try to keep everyone else in the property as calm, too. Mass panic can make people clog the doorways and bump into one another, which can quickly become dangerous. So if there is anyone else with you, tell them about the possible gas leak in a calm tone of voice.


Go Outside

Breathing in too many gas fumes can cause serious health risks. So, get everyone out of the property and into fresh air as soon as you can. Make sure not to run, as this may cause you to trip and hurt yourself.


Do not stop to look for any valuables. Your life is much more valuable. You should be able to return to the property once the gas leak has been sorted out, and this shouldn’t take too long.

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Call an Expert

Don’t try to deal with the problem on your own. There are emergency lines that you can ring to take care of the issue for you. Call an expert as soon as you can. Explain the situation as calmly as you can so that they understand and they know how to prepare.


You can find a fast and reliable gas and heating engineer through the Fix It Mate app or call British Gas on 0800 111 999.


Check Your Symptoms

If you can smell gas, carbon monoxide poisoning can be a big risk. Check yourself and everyone around you for any of the following symptoms:


  • Dizziness
  • Nausea
  • Light-headedness
  • Headaches
  • Stomach aches
  • Shortness of breath
  • Confusion
  • Tiredness


If you are experiencing any of these symptoms, contact your GP or call 999 right away.

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Turn Off the Gas

You may be able to turn off the gas for yourself if you know where the gas valve is. However, only do this if you are 100% certain you know where it is and you are not at risk of inhaling the gas fumes.


If in doubt, always leave it to the expert.


What Not to Do


It is important that you avoid doing anything that could put yourself or others in harm’s way. Remember that gas is flammable, which means that it can set on fire easily, and be conscious of that. Do not do any of the following things:



  • Don’t light a match or turn on an oven or stove.
  • Don’t turn your electrical appliances on or off.
  • Don’t use your phone anywhere near where the source of the gas is.
  • Don’t stay inside the property.